Terms & Conditions
Welcome to QU-BIX. These Terms & Conditions govern your access to and use of our website, tutoring services, learning resources, communications, and related offerings. By accessing our website, booking a session, creating an account, or using any QU-BIX service, you agree to these Terms & Conditions.
About QU-BIX
QU-BIX provides personalized one-on-one online tutoring designed around each student's individual learning needs, strengths, challenges, and academic goals. Our focus is to create meaningful learning experiences that help students strengthen understanding, build confidence, and achieve long-term academic growth.
Updates to These Terms
As our services continue to evolve, we may update these Terms & Conditions from time to time. Any changes will be posted on this page and become effective upon publication. Continued use of QU-BIX after changes are posted indicates acceptance of the revised terms.
Access to Our Services
QU-BIX grants users a personal, non-transferable right to access and use our services. Users are responsible for maintaining a suitable device, internet connection, software, and any other resources required to participate in online learning sessions. We strive to provide reliable access; however, uninterrupted availability cannot always be guaranteed.
Using QU-BIX Responsibly
We ask all students, parents, guardians, and visitors to use QU-BIX respectfully and lawfully. Users must not misuse the platform, interfere with services, attempt unauthorized access, distribute harmful software, disrupt tutoring sessions, impersonate others, or engage in activities that may negatively affect other learners, tutors, or the QU-BIX community. Content, learning materials, resources, branding, and website content made available through QU-BIX are intended solely for personal educational use unless written permission has been provided otherwise.
Accounts and User Information
To provide our services effectively, users may be required to create an account and provide accurate information. You are responsible for maintaining the confidentiality of your login credentials and for activities conducted through your account. If you believe your account has been accessed without authorization, please notify us promptly.
Learning Sessions and Educational Services
QU-BIX delivers personalized tutoring services intended to support learning and academic improvement. While we are committed to providing high-quality instruction and guidance, educational outcomes may vary based on factors such as participation, consistency, effort, learning habits, and individual circumstances. No specific academic result, grade improvement, admission outcome, examination score, scholarship result, or educational achievement can be guaranteed.
Communication and Support
By providing your contact details, you allow QU-BIX to communicate with you regarding scheduling, tutoring services, account updates, billing matters, support requests, learning resources, service announcements, and other information related to your experience with us. We may also occasionally share educational updates, program information, surveys, or promotional communications that may be relevant to your interests. You may choose to unsubscribe from promotional communications at any time. To maintain quality standards and improve our services, certain customer support interactions or communications may be reviewed or recorded where permitted by applicable laws.
Payments and Service Fees
Fees for tutoring services, programs, assessments, learning plans, or other services will be communicated before enrollment or purchase. By making a payment, you confirm that you are authorized to use the selected payment method. Pricing, plans, and service structures may be updated from time to time. Any such changes will apply prospectively and will not affect services already paid for unless otherwise communicated.
Cancellations and Refunds
If you wish to cancel a service, request a schedule adjustment, or discuss a refund, we encourage you to contact our support team. Where refunds are offered, eligibility may depend on the type of plan purchased, sessions utilized, and specific circumstances of the request. Certain introductory, trial, promotional, hourly, or short-term plans may not qualify for refunds. Any approved refunds will generally be returned through the original payment method used for purchase. For complete details, users should refer to the QU-BIX Refund Policy, where applicable.
Service Availability
While we work hard to provide a consistent learning experience, there may occasionally be interruptions due to technical difficulties, maintenance, internet connectivity issues, tutor availability, circumstances beyond reasonable control, or other operational requirements. We reserve the right to modify, improve, suspend, or discontinue any aspect of our services where necessary.
Suspension or Termination of Access
QU-BIX reserves the right to restrict, suspend, or terminate access to services when we reasonably believe a user has violated these Terms & Conditions, misused the platform, engaged in disruptive behavior, provided misleading information, used unauthorized payment methods, or acted in a manner that may negatively impact other students, tutors, or the integrity of our services. We may also discontinue inactive accounts or services that are no longer supported.
Intellectual Property
All content available through QU-BIX, including text, educational materials, lesson content, graphics, logos, designs, videos, recordings, website content, and branding, remains the property of QU-BIX or its respective licensors. These materials may not be copied, reproduced, distributed, modified, republished, sold, or used for commercial purposes without prior written permission.
Third-Party Services and Websites
Our website may include links to external websites, tools, resources, or services operated by third parties. These third parties maintain independent terms, policies, and practices. QU-BIX is not responsible for the availability, content, security, or practices of external websites or services.
Limitation of Liability
QU-BIX provides its website, services, educational resources, and learning support in good faith and on an 'as available' basis. To the fullest extent permitted by applicable law, QU-BIX shall not be liable for indirect, incidental, special, consequential, or similar damages arising from the use of, or inability to use, our services, website, learning materials, communications, or resources. Nothing in these Terms & Conditions limits rights that cannot legally be excluded under applicable consumer protection laws.
Educational Nature of Services
QU-BIX provides educational support and tutoring services only. Our services are not intended to replace medical, psychological, counselling, emergency, or professional healthcare services. Students and families seeking medical, mental health, or emergency assistance should contact appropriate professionals or emergency services.
International Users
QU-BIX may provide services to students and families located in different countries and regions. Users are responsible for ensuring that their use of our services complies with any local laws or regulations applicable to them.
General Provisions
If any part of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions shall continue to remain in effect. Any delay or failure by QU-BIX to enforce a right or provision under these Terms shall not constitute a waiver of that right. These Terms & Conditions represent the understanding between you and QU-BIX regarding the use of our services and supersede any previous understandings relating to the same subject matter.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact us.