Privacy Policy
At QU-BIX, we value the trust that students, parents, and families place in us. This Privacy Policy explains how we handle information connected with our tutoring services, website, learning sessions, accounts, communications, and support. Our goal is to ensure that the information shared with us is used responsibly to provide a safe, personalized, and effective learning experience.
Information Shared With Us
When you create an account, book a discovery session, enroll in tutoring services, or contact QU-BIX, you may share information that helps us support your learning journey. This may include details such as your name, email address, phone number, student information, account details, billing information, and learning preferences.
The information shared with us helps us better understand your educational needs, coordinate tutoring sessions, provide support, and enhance your overall experience with QU-BIX.
How Information Helps Us Serve You
The information entrusted to QU-BIX is used to deliver and manage tutoring services, schedule sessions, maintain accounts, process payments, respond to questions, and provide ongoing academic support.
It also helps us improve the quality of our services, communicate important updates, and ensure that our platform continues to provide a smooth and reliable learning experience for students and families.
Staying Connected
When you provide your contact information, you allow QU-BIX to communicate with you regarding your account, discovery sessions, tutoring services, scheduling updates, billing matters, support requests, educational resources, surveys, special offers, and other information related to your learning experience.
You may choose not to receive promotional communications at any time. However, important service-related messages may still be sent when necessary to manage your account or provide tutoring services.
Standard messaging, data, or call charges may apply depending on your service provider.
To support quality assurance and continuously improve the experience we provide, certain calls or communications may be reviewed or recorded where permitted by applicable laws.
Trusted Service Partners
To help deliver our services efficiently, QU-BIX may work with trusted partners who assist with areas such as payments, communications, scheduling, customer support, and platform operations.
Where information needs to be shared for these purposes, it is shared only as necessary to support the services you have requested. These partners are expected to handle information responsibly and use it only for the services they provide on our behalf.
Your Account Responsibilities
To help keep your account secure, we encourage you to provide accurate information and keep your login credentials confidential.
You are responsible for maintaining the security of your account and for activities that occur under your account credentials.
Third-Party Websites
Our website may contain links to other websites or include content provided by third parties. These websites operate independently and maintain their own privacy policies and terms of use.
Because QU-BIX does not control third-party websites, we encourage you to review their policies before sharing information with them. QU-BIX is not responsible for the privacy practices, content, or services offered by external websites.
Updates to This Policy
As our services continue to grow and evolve, we may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated version will become effective upon publication.
Contact Us
If you have any questions about this Privacy Policy or how information is handled at QU-BIX, please contact us.